ServiceNow for State,
Local,
and Public Sector Agencies
Modernize citizen services and streamline operations with Soltrix – Your trusted ServiceNow Elite Partner
Drive Innovation in Government with ServiceNow
Government agencies today face unprecedented pressure to meet the evolving expectations of citizens, comply with regulations, and do more with limited resources. At Soltrix Technology Solutions, we empower State, Local, and Public Sector organizations to lead digital transformation through purpose-built ServiceNow solutions.
As a ServiceNow Elite Partner dedicated to public sector success, we help agencies modernize service delivery, unify siloed systems, and streamline internal operations—building more responsive, transparent, and citizen-centric institutions.
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Why Public Sector
Agencies Choose Soltrix
Proven Public Sector Expertise
Soltrix brings decades of experience supporting State, Local, and Public Sector organizations with tailored ServiceNow implementations. From small municipalities to major state departments, we understand the nuances of public governance
Accelerated Time to Value
Our Smart Launch Framework enables fast, low-risk ServiceNow deployments—helping agencies go live in as little as 30 days without technical debt
Full Lifecycle Support
From strategy and roadmapping to managed services and platform optimization, we provide full-service guidance every step of the way
Soltrix's ServiceNow Solutions
for Telecom, Media & Technology
Advanced Capabilities
for the TMT Industry
99.9% reduction in inquiry assignment times
70% faster issue resolution
50% lower service delivery costs
360° visibility into citizen cases and agency operations
Unified access to hundreds of services via one digital platform
Use Cases Across
the Public Sector
Resident service requests and case tracking
Student loan management and education services
Disability assistance and healthcare enrollment
Licensing and permitting operations
Incident response and emergency management
Public safety reporting and resolution
What You Can Achieve
with Soltrix
+ ServiceNow
Soltrix is more than an implementation partner—we’re your strategic advisor in achieving meaningful digital change. Our commitment to value realization, combined with measurable ROI, sets us apart
Our Key Offerings Include:
Business value assessments and benchmarking
Strategic platform governance and roadmap planning
Proprietary accelerators for faster deployment
Staff augmentation and managed support services
In-depth compliance and security enablement
Trusted by Government Leaders
Across North America
State and local leaders choose Soltrix because we deliver results—safely, efficiently, and at scale. Our work has empowered public transit agencies, health organizations, and city governments to modernize infrastructure, reduce costs, and improve public satisfaction
Let’s Move Your Mission Forward
Your agency’s success is our priority. Discover how Soltrix can help you transform service delivery, improve constituent engagement, and achieve operational excellence with ServiceNow
FAQs
What is ServiceNow for state and local government?
ServiceNow offers tailored digital workflows that allow public agencies to deliver faster, more responsive, and cost-effective services to residents.
How quickly can Soltrix implement ServiceNow?
With our Smart Launch framework, implementations can go live in as little as 30 days—on budget and without technical debt.
How does ServiceNow improve citizen experiences?
By unifying service access through portals, automating case routing, and enabling transparency, ServiceNow enhances every step of the resident journey.
Is ServiceNow secure enough for public sector use?
Yes. ServiceNow supports federal and state-level compliance standards, including FedRAMP and NIST guidelines, to protect sensitive government data.
Can ServiceNow integrate with legacy government systems?
Absolutely. Soltrix has extensive experience integrating ServiceNow with existing IT systems across state and local agencies.