Revolutionize HR Service
Delivery
with Soltrix Technology Solutions
Streamline Customer Service Operations with
AI-
Driven Automation
Soltrix Technology Solutions, Inc. empowers enterprises to optimize their HR operations with ServiceNow HR Service Delivery (HRSD)—a unified platform designed to streamline workflows, automate service delivery, and elevate employee experiences. As a ServiceNow® Premier Partner, we help organizations maximize ROI by transforming traditional HR functions into intuitive, seamless, and automated processes.
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Why Choose Soltrix for
ServiceNow HRSD?
15+ Years of ServiceNow Expertise
We have successfully delivered 100+ projects across industries, maintaining a 99% success rate and a perfect 5/5 customer satisfaction score.
Proven Delivery Framework
Our RAPID Framework delivers value in 6–10 weeks using OOTB setups and insights from 1.8M+ GitHub implementations.
Certified HRSD Specialists
Our team of ServiceNow-certified solution architects and HRSD consultants ensures a smooth and impactful implementation, tailored to your business goals.
Ensure compliance by maintaining a secure IT environment
Our solutions streamline self-service, case management, and onboarding through smart workflows—boosting efficiency and employee satisfaction.
ServiceNow HRSD
Offerings by Soltrix
Case &
Knowledge
Management
Provide employees with a unified platform to submit service requests and access information effortlessly. Enable HR teams to manage cases efficiently with AI-driven insights and predictive analytics.
Single-pane agent workspace for managing cases
AI-powered knowledge search with self-service capabilities
Real-time analytics to improve service delivery
Employee
Service Center
Empower employees with a centralized, user-friendly portal that offers easy access to all HR services, reducing the workload on HR teams and improving employee engagement.
Intuitive self-service portal for employees
Universal Request support for cross-departmental service delivery
AI-powered chatbot for guided assistance and query resolution
Onboarding &
Transitions
Management
Automate and personalize the employee journey from onboarding to transitions, ensuring a seamless and positive experience.
Configurable workflows for onboarding, promotions, and leaves
Role-based plans with mentorship programs
Real-time tracking and feedback management
Document Management &
Compliance
Eliminate paperwork with secure, cloud-based document management. Automate retention policies and audit trails to ensure compliance with industry standards.
Digital document storage with customizable security policies
Automated archiving, deletion, and compliance auditing
Secure access control for employee records
Performance Analytics for
HRSD
Gain real-time insights into employee engagement, service trends, and case resolution times with customizable performance analytics.
AI-driven predictive analytics for service improvements
Visual dashboards for case trends and employee satisfaction
SLA tracking and compliance monitoring
ServiceNow HRSD
Offerings by Soltrix
Increase HR Productivity
ServiceNow HRSD automates repetitive tasks, allowing your HR staff to focus on high-value initiatives. Manual processes are replaced with intelligent workflows that reduce turnaround time and boost HR efficiency.
Drive Digital Transformation
Modern CHROs are driving enterprise-wide digital transformation. ServiceNow HRSD allows CHROs to digitize all HR processes, align employee experiences with business goals, and measure success with real-time insights.
Enhance Employee Experience
Deliver a seamless experience with intuitive self-service options, enabling employees to resolve queries, track cases, and access services from a single, unified portal.
ServiceNow HRSD
Modules We Implement
Our Proven Delivery Framework:
RAPID Implementation
We use an industry-tested RAPID Implementation Framework to ensure faster time-to-value and cost-effective results.
Configuration & Customization-
Tailoring ServiceNow
HRSD to meet your specific requirements.
Integration with Existing Systems-
Ensuring seamless
integration with your HR tech stack.
User Training & Adoption-
Enabling smooth transition
and maximizing platform utilization.
Ongoing Support & Optimization-
Ensuring
Requirement Analysis-
Understanding business needs
and defining goals.
Our Proven Delivery Framework:
RAPID Implementation
Client:-A Leading Global Financial Institution
Challenge-Unstructured HR processes, lack of cross-department communication, and high volume of service requests.
Solution-Implemented ServiceNow HRSD with self-service portals and AI-driven workflows
Employee satisfaction score increased from 6.4 to 7.0.
30% reduction in HR operations team size due to automation.
Aligned HR Service Desk staffing with demand, reducing costs and improving MTTR.
Why HR Leaders Trust Soltrix for
ServiceNow HRSD Implementation?
99% Project Success Rate:
Ensuring consistent, high-quality outcomes.
5/5 Customer Satisfaction:
Delivering exceptional experiences
Customized Configurations:
Tailored to meet specific organizational needs.
Agile Delivery Methodology:
Enabling faster go-lives and improved ROI.