Deliver Engaging and Seamless
User Experiences with
ServiceNow
Design Services
Soltrix offers ServiceNow Design Services to empower organizations by enhancing the user experience (UX) of their applications and workflows. Our expertise in ServiceNow Service Portal Design ensures that businesses provide intuitive, self-service portals that boost employee productivity and satisfaction. By leveraging custom designs tailored to your business needs, we help create seamless experiences that drive adoption and optimize enterprise workflows.
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Why Choose Soltrix for
ServiceNow Design Services?
Designing a modern digital experience requires more than just good aesthetics. At Soltrix, we focus on designing solutions that improve operational efficiency, enhance usability, and ensure high adoption rates across your organization. Our team of certified ServiceNow consultants combines deep platform knowledge with UX design expertise to deliver portals that meet the specific requirements of your business.
Key Benefits of Our
Design Services
Increased Adoption & User Engagement
Intuitive and visually appealing interfaces encourage application adoption.
Enhanced Productivity & Efficiency
Enable employees to find and use applications quickly with minimal training.
Reduced IT Support Dependency
Self-service capabilities empower users, minimizing IT workload.
Customizable & Scalable Solutions
Tailor designs to business requirements and scale as your enterprise grows.

Our ServiceNow
Design Approach
User-Centric
Design Strategy
A great user experience starts with understanding the end users. Our approach focuses on analyzing user behavior, identifying pain points, and crafting designs that align with user needs. We ensure that our designs not only look good but also facilitate smooth navigation and task completion.
Conduct UX research and gather insights to inform design decisions.
Develop user personas to map out application journeys.
Prototype, test, and refine designs to optimize usability.


Custom Service
Portal
Design
The ServiceNow Service Portal is the gateway for employees to interact with various applications and workflows. Soltrix customizes and enhances these portals to create a Designed Experience that streamlines operations and encourages self-service adoption.
Implement visually engaging and responsive interfaces.
Customize the portal layout and structure to match your brand identity.
Integrate dynamic widgets and personalized dashboards.
Drag-and-Drop
Designer for
Easy Customization
With ServiceNow’s Drag-and-Drop Designer, we simplify the process of creating customized application experiences. Our team configures reusable widgets and templates that make it easy for businesses to adapt the portal to their evolving needs.
Enable non-technical users to create and modify interfaces.
Leverage low-code/no-code development for quicker implementation.
Maintain consistent design standards across applications.


Advanced Search
& Catalog
Integration
To ensure users can quickly find what they need, we optimize the search experience within the Service Portal. Our team configures faceted search capabilities and advanced catalog features, making it easier for employees to request services and access information.
Integrate powerful search functionality for relevant results.
Enable catalog item submission via direct requests or shopping cart experiences.
Streamline service requests with automated workflows.
Cross-Device Compatibility
for
Greater Accessibility
Today’s workforce demands the flexibility to access services from any device. Soltrix ensures that your ServiceNow portal is fully responsive and compatible across desktop, mobile, and tablet devices. This guarantees seamless experiences regardless of how or where users access the system.
Design interfaces optimized for multiple screen sizes.
Ensure consistency across different devices and operating systems.
Enhance accessibility for a diverse workforce.

Top Features of Soltrix
ServiceNow Design Services

UX Design
that Prioritizes User
Adoption
A well-designed portal encourages employees to engage with applications, reducing the need for IT support. Soltrix designs intuitive interfaces that enhance user engagement and ensure maximum adoption across your organization.
Optimize workflows to reduce complexity and improve efficiency.
Create interactive and visually appealing interfaces that align with your brand.
Deliver consistent user experiences that meet the expectations of a modern workforce.


Service Portal Optimization
for
Faster Time-to-Value
By customizing the ServiceNow Service Portal, we help businesses achieve faster time-to-value by reducing manual processes and enabling self-service. Our designs focus on aligning IT services with business needs, ensuring that employees can easily navigate and interact with applications.
Enhance the efficiency of request management and approval workflows.
Provide intuitive dashboards that display relevant data and insights.
Simplify service requests with an optimized user interface.
End-to-End Design
& Development Support
Soltrix provides comprehensive design services that cover the entire lifecycle of ServiceNow portal customization—from ideation and design to implementation and continuous optimization.
UX research, wireframing, and prototyping.
Custom widget development and portal configuration.
Ongoing support and improvements based on user feedback.

How Soltrix Adds Value to Your Business Through
Design Services

Why Soltrix is the Right Partner for
ServiceNow Design Services
Expert Certified ServiceNow Consultants
Our certified consultants specialize in ServiceNow customization and portal design, using industry best practices to deliver high-performing, user-focused solutions.
Custom Designs for Enterprise Needs
Soltrix crafts custom portal designs that align with your business objectives, ensuring that the ServiceNow platform is an enabler of productivity and growth.
Driven by Long-Term Value & Growth
We believe that digital experiences evolve over time. Our team continuously monitors user feedback and refines portal designs to improve usability and functionality.
Get Started with Seamless
ServiceNow Design Services Today
Transform your organization with Soltrix’s ServiceNow Design Services and unlock the full potential of your digital workflows. Whether you’re looking to optimize your ServiceNow Service Portal or create a custom design that enhances user adoption, we’re here to help.