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ServiceNow Industry Solutions –

Education

Digital Transformation for Educational Institutions

Educational institutions today face increasing pressure to modernize operations, enhance student experiences, and reduce operational costs. Soltrix, a trusted ServiceNow partner, helps universities, colleges, and school districts leverage the power of ServiceNow Industry Solutions for Education to achieve these goals. Our expertise ensures a seamless digital transformation, breaking down silos and fostering collaboration across all departments

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18+

Years Of Experience

ISO

Certified Delivery Center

90%

Repeat Business Rate

530+

Global Clients in 50+ Countries

100+

Certified Professionals

99% 

Project Success Rate

Why ServiceNow for Education?

ServiceNow provides a centralized, AI-powered platform that streamlines campus operations, enhances student support, and automates administrative workflows. With our tailored ServiceNow solutions, institutions can

Reduce Costs

Optimize resource allocation and IT spending.

Improve Efficiency

Automate manual processes like enrollment, service requests, and IT support

Strengthen Security & Compliance

Protect research data and ensure regulatory adherence

Enhance Student & Faculty Experiences

Provide self-service portals and streamlined support

Enable Data-Driven Decision Making

 Gain insights through real-time analytics and reporting

Core Capabilities of

ServiceNow for Education

Student & Faculty Experience Management

  • Self-service portals for students, faculty, and staff
  • AI-powered chatbots for faster issue resolution
  • Automated workflows for requests, approvals, and documentation

IT Service Management (ITSM) for Education

  • Unified IT service desk for incident, problem, and change management
  • Cloud-based service automation to reduce downtime
  • Integration with existing education technology platforms

Enterprise Service Management (ESM)

  • Digitize administrative processes like HR, finance, and facilities management
  • Improve operational efficiency with automated workflows
  • Enhance campus-wide collaboration with unified communication tools.

Strategic Portfolio & Project Management (SPM)

  • Optimize IT investments and track institutional projects
  • Align technology initiatives with university goals
  • Scenario planning for improved resource allocation

Cybersecurity & Risk Management

  • Threat intelligence and risk assessment for academic institutions.
  • Automated compliance tracking for data privacy laws (FERPA, GDPR, HIPAA)
  • Proactive monitoring to protect student and faculty data

How Soltrix

Delivers Value

to Educational Institutions

Proven

Experience

With years of expertise in ServiceNow implementation, Soltrix has successfully transformed multiple higher education institutions, improving their service delivery and student engagement

Accelerated Deployment

with

Smart Launch

Implement

ServiceNow in as little as 30 days

with

our Smart Launch solution. We provide

Pre-configured templates

tailored for education

Rapid implementation

with zero technical debt.

Cost-effective deployment

for immediate impact.

Certifications

Ongoing Support

&

Optimization

We don’t just implement ServiceNow – we help institutions continuously improve through

Managed Services

for ongoing optimization

Staff Augmentation

for in-house capability building

Value Realization Dashboards

to track ROI and

Real-World Impact:

Success Stories

Case Study:

Gallaudet University

Gallaudet University leveraged ServiceNow and Soltrix’s expertise to rapidly digitize operations, enhancing both student and faculty experiences. By automating service requests and improving IT support, they achieved

30% reduction in administrative workload

Faster resolution of student inquiries

Improved user satisfaction across campus

Future of Education with ServiceNow

Whether you need to improve existing workflows, build custom applications, or integrate third-party services, Soltrix is your trusted partner for ServiceNow Application Development.

FAQs

ServiceNow streamlines student support by providing self-service portals, automated workflows, and AI chatbots for faster issue resolution.

Yes, ServiceNow is scalable and can be tailored to fit the needs of institutions of all sizes, ensuring affordability and high ROI.

Absolutely. ServiceNow seamlessly integrates with Learning Management Systems (LMS), Student Information Systems (SIS), and other educational platforms.

ServiceNow provides automated risk assessment, compliance tracking, and AI-powered threat detection to safeguard institutional data.

Soltrix offers industry-specific expertise, accelerated implementation (Smart Launch), and ongoing optimization to maximize the value of ServiceNow for education.

With our Smart Launch solution, implementation can be completed in as little as 30 days, ensuring minimal disruption and immediate impact.

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