ServiceNow for
Healthcare & Life
Sciences
Modernize Healthcare Operations with Soltrix & ServiceNow
At Soltrix Technology Solutions, Inc., we help healthcare providers, payers, and life sciences organizations simplify their operations and deliver connected, compliant, and patient-centered services. As a ServiceNow Premier Partner, we implement secure, scalable, and AI-powered workflows that eliminate administrative burdens and unlock clinical and operational efficiency.
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18+
Years Of Experience
ISO
Certified Delivery Center
90%
Repeat Business Rate
530+
Global Clients in 50+ Countries
100+
Certified Professionals
99%
Project Success Rate
Current Challenges in
Healthcare and Life Sciences
Disconnected clinical and non-clinical workflows
Data silos across patient, provider, and system records
Cumbersome manual processes and paper-based documentation
Difficulty scaling support services during public health emergencies
Pressure to modernize infrastructure without disrupting care
Regulatory complexity around HIPAA, GDPR, and GxP compliance
Soltrix bridges these gaps through targeted ServiceNow implementations designed specifically
for the
healthcare and life sciences environment.
Enterprise-Ready Capabilities for
Healthcare & Life Sciences
Centralized Service Management
Unify departments and streamline coordination with a single system of action. From clinical staff to IT and HR, simplify service requests and boost productivity.
EMR-Integrated Case Management
Enable staff to log support tickets directly from the Electronic Medical Record (EMR) system. Improve response times and ensure consistent resolution paths.
HL7 FHIR Data Modeling
Structure your patient, practitioner, insurance, and revenue cycle data in alignment with industry standards using ServiceNow’s HL7 FHIR data model.
Patient 360 View
Provide care teams with a comprehensive, real-time view of each patient by pulling data from disparate systems into one unified profile.
Pre-Visit and Consent Management
Digitally manage appointment authorization, consent forms, and program enrollments—ensuring faster turnaround and improved compliance.
Intelligent Workspaces
Equip healthcare service agents with a tailored workspace that centralizes case information, tools, and AI recommendations—speeding up issue resolution.
AI-Driven Efficiency for
Clinical and Back-Office Teams
Soltrix
helps you extend the power of ServiceNow across clinical, operational, and R&D functions:
Digital Documentation
Replace paper-based processes with intelligent digital document management systems.
Self-Service Portals
Empower staff and patients with AI-backed virtual agents and searchable knowledge bases.
Smart Automation
Reduce administrative workload so providers can focus on patient care.
Secure Data Handling
Maintain patient privacy and regulatory compliance with continuous monitoring and secure data flows
Actionable AI
Use built-in AI to drive faster decisions, automate support, and surface relevant insights across functions
Certifications
ServiceNow for
Pharmaceutical & Life Sciences Innovation
ServiceNow supports lab technicians, scientists, and research organizations by automating R&D workflows, digitizing approvals, and ensuring compliance with global life sciences regulations.
From trial site onboarding to product safety tracking, Soltrix enables faster, more compliant innovation in pharma and medical device sectors.
Why Choose
Soltrix?
Healthcare-Focused Implementation with SMART Launch
With our SMART Launch framework, you can go live with ServiceNow in as little as 30 days—without technical debt or resource drain. Soltrix delivers:
FAQs
What is ServiceNow Healthcare and Life Sciences Service Management?
It’s a unified platform that helps healthcare and life sciences organizations manage clinical and non-clinical workflows, patient data, and operational support from a single system.
Can ServiceNow integrate with EMRs and existing systems?
Yes. ServiceNow supports HL7 FHIR standards and integrates easily with EMRs and third-party applications, ensuring seamless data flow and continuity.
How does ServiceNow support compliance in healthcare?
ServiceNow includes features for secure data handling, digital consent, audit logging, and automated workflows aligned with HIPAA, GDPR, and GxP requirements.
How quickly can we deploy ServiceNow with Soltrix?
With SMART Launch, Soltrix can deliver a tailored, fully functional implementation in as little as 30 days—fast, efficient, and compliant.
