ServiceNow® Implementation

Soltrix is an approved ServiceNow® Implementation partner

We have ITIL and ServiceNow® certified team to implement a pre-packaged ITSM solution or provide your organization with a customized ITSM solution that is configured to meet the business needs of your organization.

We provide quality deliverables at competitive rates. We also assure quality of our solution, and offer not to invoice you until you are completely satisfied with our services.

Manage your organization with ServiceNow’s cloud-based enterprise solutions with end to end services and its integrations.

Global Enterprises from All Industries Rely on ServiceNow®

Companies such as Intel, Netflix, BlueCross Blue Shield, Facebook, American Express, Fidelity Investments, Twitter, AMD, and even Morgan Stanley all utilize ServiceNow.

In these industries, ServiceNow® is a near standard. They view ServiceNow® as much more than a service desk replacement – they rely on ServiceNow® to modernize and transform not only IT, but the whole enterprise.

Power your organization with the best in class solution architects and certified ServiceNow® developers.

What is ServiceNow®?
  • An enterprise cloud based platform t0 digitize the workflows in a organization
  • Incorporates agile development environment with reduced risk of failed deployment(s)
  • The extensible platform enabling a single system of record and standardized process
  • Performance analytics manages the insights of business solutions and drives continual improvement
Why ServiceNow®?
  • High growth businesses are increasingly technology-dependent
  • IT is being looked at as a transformation center rather than a support center
  • Service-oriented IT must be strategically aligned with business requirements
  • IT that efficiently responds to on-demand service requests, tracks and measures responses and performance analytics on meeting the business demands
  • High availability and enforcing user access controls
  • Implement ITSM framework for best practices
Rapid Deploy ITSM Solution
  • Delivery of pre-optimized ITSM solution that is ready to be deployed and provide your organization with a ITSM solution within 30 days.
  • Design, develop, and implement a ready-to-use servicenow instance based on best practice.
  • Training your team and creating knowledge-based articles on servicenow by our certified trainers.
  • Replace your legacy help desk system with servicenow.
Customized Installation

Our team of servicenow certified solution architects and developers will deliver you a  customized solution and implement a servicenow instance that is configured to meet your business requirements.

Our servicenow developers have expertise in various modules including IT Service Management, Project Portfolio Management, Governance, and IT Operations Management.

Consulting

Our certified consultants help implement your business processes. We’ll help you create a reliable platform through our vast experience and competency acquired over a period of time. In return, your overhead will be reduced and processes automated. Our flexible and reliable professionals are with you every step during the Implementation to ensure successful completion and support post go-live.

Implementation and Consulting Services
  • ServiceNow® platform setup
  • Active Directory setup foundation data migration
  • Development (Incident, Problem & Change, knowledge, Service portfolio, demand, facility Management and other ITIL process and catalogs)
  • Deployment of the setup to live environment
  • High end Content Management
  • ITIL Applications
  • Integrations with host of other system.
  • Support Activities
  • Service Catalog
  • Data Migration
  • Custom Application Development
  • Moving Legacy Applications to servicenow for greater return on Investment
Integration
  • Our specialists will Integrate ServiceNow® with other existing software tools in your organization, and ensure smooth interaction between the integrated systems
  • Our system integration experts use the best proven and reliable integration methodology
  • Using strong and flexible features provided by ServiceNow® to Integrate the external systems we provide a proven and smooth integration
Support services to your existing or newly implemented servicenow instance
  • Post go live support and service.
  • Ensure that power of ServiceNow® is fully utilized to provide more value to the customers beyond the traditional IT services.
  • Mapping business needs with ServiceNow capabilities and providing additional configuration and customization to meet organizational requirements

Other Offerings

Our team of US based project managers, business analysts, and implementation specialists directly interact with our customers, to clearly understand their business requirements. Once requirements are properly documented and signed off on, it is developed by our offshore programming team. By engaging with Soltrix, you will get all the benefits of offshore development, while mitigating all it’s pain points.

Our Proprietary Software

ADM-Live is a software solution-kit that allows organizations to move from paper based forms to browser-enabled PDFs. Applicants can complete the PDFs, e-sign, e-pay and submit online.

  • ADM-Live enables client’s existing forms
  • Signed and submitted forms are delivered to database as PDFs and stored electronically
  • All data entered on the form is extracted and stored, enabling easy
  • Customer can create multi-step approval workflows
  • View approvals and/or changes made, audit tracking to see who signed off and when
  • Once all approvals are met, the forms are stored in e-vaults and stay their as per their retention schedule
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